The Zendesk integration offers all functionality that RoleUp supports, listing accounts and memberships, adding and removing accounts, and updating memberships.
The account that provides OAuth authorization must have an admin or owner role within Zendesk, or the integration will not function as expected.
To create a new Zendesk account with RoleUp, provide the name, email, and role of the new account.
Optionally, you may also add a phone number.
Once created, the user will receive an email inviting them to your Zendesk organization where they can set a password and log in.You may receive errors if the user already exists in your org, or if the user who created the Zendesk integration does not have an owner or admin role.
To remove an account from Zendesk:
RoleUp offers the ability to update Zendesk organization and group memberships.